Welcome to Trilogy Luxury Training

Trilogy Luxury training is a training and consultancy company focused on giving people the skills and confidence to provide a 6-star service no matter where they are working. We also offer a consultation service for luxury brands and groups. From hotels, private households, safari lodges and luxury yachts we are able to offer you a bespoke service to exceed your expectations, taking your service to the next level.

Trilogy also provides interior training for individuals wishing to enter the luxury yacht industry and experienced individuals wishing to up-skill. Boasting the only internationally accredited course in South Africa, we aim to provide the most up to date and industry relevant training. With our hands-on theory and practical based courses.

Based in Durban North, South Africa we have a training facility where our courses are conducted, but also are willing to travel to train on site as per our client’s needs.

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WHAT OUR CLIENTS HAD TO SAY

I was lucky enough to do the stewardess course with Lauren and am really glad that I did. Going into the yachting industry you really need advice from someone that knows what they are talking about as you really can be misguided by wrong information. I definitely gained valuable knowledge that has made all the difference in my confidence going into the industry.-
I did my Stewardess course through Lauren Norton. I can truly say that it has been an eye opener for what will be expected from me; from the richest of the rich people in this industry. Lauren, personally has experience of working on Super Yachts for many years and is still actively involved in the industry, therefore she could teach me all the little details which would be expected from a stewardess and is able to inform you from any sort of changes in the industry. We covered everything from setting a table, different types of service, silver service, flower arrangements, packing and unpacking of suitcases, different coffees and wine tastings, cigar etiquette, laundry and detailed cleaning. By the end of this course I knew exactly what it takes to be a stewardess on a Super Yacht and what the expectations are of stewardesses. She's a kind woman with a big heart but firm when it comes to training. If I had to rate this course out of 10 it would be 11/10. If I had to choose all over I won't do it any different. I will recommend Lauren's course over any other stewardess course in any country. Thank you so much for the opportunity Lauren.-
Thank-you for your amazing input, we have been blown away by the impact it has had on our staff and you will be proud to kn0ow that huge effort has been made by all to implement your teaching. This is a great tribute to you.- Tengile private lodge Andbeyond group – Kruger national Park.

WHAT WE OFFER

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IAMI GUEST INTRO COURSE
This includes practical experience at an operational hotel.

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IAMI GUEST INTRO + STCW 10
This includes practical experience at an operational hotel plus your STCW 10.

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EXPERIENCED STEWARD/ESS COURSE
This course is for crew looking to improve their skills

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PROFESSIONAL PERSONA DEVELOPMENT FOR SCHOOLS
We offer students of all ages the opportunity to learn some of life’s finer skills that will help them to navigate both the corporate and social world with grace and aplomb.

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FLEET & ONBOARD TRAINING
Our approach is theory and practical based on our ethos being to understand why we do things, how to implement these skills to achieve consistency and exceed our guests’ expectations.

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CONSULTATION WITH LAUREN
Book an hour consultation with Lauren, our director and head trainer, to discuss the industry and get an honest and candidate idea of what to expect, for only R500 (coffee included)

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OUR AFFILIATES

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