Learn from Seasoned Yachting Experts
Our highly qualified team is committed to providing the highest standard of training and education in the luxury yachting industry, and bring years of yachting excellence to every course.
Meet the Team
Lauren is a yachting veteran of 12 years. She spent 9 years working as the chief stewardess aboard M/Y GU and M/Y Madam Gu.
She has been a trainer for the British Butler’s Institute of London since 2017, travelling around the world to deliver training to private households, yachts, 5-star hotels and royal palaces. As a former student herself she feels privileged to be able to share with others the fine art of being a butler in the British Style.
In 2018 she opened Trilogy Luxury Training in Durban North, South Africa. Lauren has a passion for what she does and loves to share her knowledge with others to help them achieve in their roles while inspiring them to always strive to deliver the highest standards.
Lauren Norten
Prior to yachting, Laura worked at two prestigious 5* game lodges in the Sabi Sands in South Africa; Singita and Ulusaba. From there followed a 15-year career at sea, working as chief stewardess/ interior manager / purser aboard superyachts such as M/Y Princess Mariana, M/Y Octopus, M/Y Tatoosh, M/Y Sunrays, M/Y Pelorus, M/Y Golden Odyssey and M/Y Ace.
At the beginning of 2020, Laura teamed up with Lauren at Trilogy Luxury Training to offer training for senior stewardesses and the online senior stewardess programme was developed. She is thrilled to be able to share the skills she has learnt over the years with future chief stewardesses in the yachting industry.
Laura Lander
Ronelle is our operations manager who has a wealth of experience in the maritime industry. Ronelle spent 11 years in the Navy, and from there she has been involved in super yacht training for over 14 years.
She has been instrumental in helping us set up the STCW course we offer and now handles all course bookings, planning and organisation.
She also looks after us all here in the office and makes sure everything runs like a well-oiled machine!
Ronelle du Plessis
Sarah spent 5 wonderful years working on yachts mostly cruising in US waters. Four of those years were working as chief stew onboard yachts with very high service standards which she loved. After yachting she obtained her teachers degree NQ level 5 and spent 4 years teaching young students. She is now thrilled to be able to combine her two passions of teaching and hospitality and coach people looking to enter the super yacht industry.
She also handles all our social media for Trilogy and keeps everyone up-to-date with what we are up to at the office.
Sarah Green
James brings over 13 years of service in the yachting industry to our team. Beginning his career as a deckhand, he steadily worked his way up to the position of relief Captain.
He is passionate about enhancing deck department training, thanks to his extensive industry experience. James pursued higher education at Solent University in the UK, earning both commercial and yachting licenses - this background equips him with a keen understanding of the requisite standards for yacht crew members.
James handles our deckhand courses and is dedicated to delivering exceptional deck training. His expertise benefits green deckhands to seasoned yachting professionals, ensuring they receive the highest caliber of instruction.
James Sherwood
Danielle Fowle
After 7 years in the yachting industry, Danielle decided to take the big leap in hanging up her skort and moving home to pursue her dream of starting her own bespoke household and housekeeping training business, as well as keeping in touch with the yachting world through GUEST training for Trilogy.
Danielle's enthusiasm and high standards, as well as her passion for training aspiring steward/esses, results in confident, well trained stews ready to start their new adventure in the yachting industry
Accreditations
What Our Clients Say
“Thank you for your amazing input, we have been blown away by the impact it has had on our staff and you will be proud to know that huge efforts have been made by all to implement your teaching. This is a great tribute to you.”
— Tegile Private Group and Beyond Beyond group
Kruger National Park
“I was lucky enough to do my stewardess course with Lauren and am really glad that I did! Going into the yachting industry you need to advise someone that knows what they are talking about as you really can be misguided by wrong information. I definitely gained valuable knowledge that has made all the difference in my confidence going into this industry.”
— Anonymous
“I would like to thank you again for the training I had! I’m the only stewardess and the boss has been onboard since my first day. Thanks to your training and the knowledge that I acquired, I really feel more comfortable on so many aspects and I cannot wait to follow your next level course.”
— Chloe
France